The Management Sherpa
Lean Six Sigma [eBook]
Lean Six Sigma [eBook]
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Imagine a realm where business processes are optimized, waste is minimized, and customer expectations are exceeded- this is the world of Lean Six Sigma. Lean Six Sigma is a process improvement methodology that merges the power of Lean and Six Sigma approaches. Lean process, which is based on the principle of continuous improvement, aims to eliminate waste while maximizing value for the customer. On the other hand, Six Sigma is a data-driven approach that focuses on reducing variation and defects in processes, using statistical analysis and problem-solving techniques. Together, Lean Six Sigma has revolutionized the ways organizations operate and succeed, and can be applied to any industry or business process.
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About this Course
Our Lean Process and Six Sigma workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.
Course Outline
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: Understanding Lean
- About Six Sigma
- About Lean
- History behind Lean
- Toyota Production Systems
- The Toyota Precepts
Module Three: Liker's Toyota Way
- Philosophy
- Process
- People and Partners
- Problem Solving
Module Four: The TPS House
- The Goals of TPS
- The First Pillar: Just In Time (JIT)
- The Second Pillar: Jidoka (Error-Free Production)
- Kaizen (Continuous improvement)
- The Foundation of the House
Module Five: The Five Principles of Lean Business
- Value
- Value Stream
- Flow
- Pull
- Seek Perfection
Module Six: The First Improvement Concept (Value)
- Basic Characteristics
- Satisfiers
- Delighters
- Applying the Kano Model
Module Seven: The Second Improvement Concept (Waste)
- Muda
- Mura
- Muri
- The New Wastes
Module Eight: The Third Improvement Concept (Variation)
- Common Cause
- Special Cause
- Tampering
- Structural
Module Nine: The Fourth Improvement Concept (Complexity)
- What is complexity?
- What causes complexity?
- How to Simplify?
Module Ten: The Fifth Improvement Concept (Continuous improvement)
- The PDSA Cycle (Plan, Do, Study, Act)
- The DMAIC Method
Module Eleven: The Improvement Toolkit
- Gemba
- Genchi Genbutsu
- Womack's Principle
- Kaizen
- A Roadmap for implementation
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations