The Management Sherpa

Top 10 Sales Secrets [eBook]

Name: Top 10 Sales Secrets [eBook]
Brand: The Management Sherpa
Price: 7.0 CAD
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“Sales” is much more than providing the customer with the goods, in exchange for money. Sales involve a relationship, not only between the sales representative and the customer, but the company and the customer. There are many qualities customers look for in, not only products, but in sales people. Being the only link between the product and the customer, it is important to develop these important qualities.

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About this Bundle

This module contains our top 10 sought after courses which cover a wide range of learning across self-leadership, people leadership, thought leadership, and results leadership. It is a perfect blend of hard and soft skills.

Seven (7) courses in total, twelve (12) modules per course. Courses included:

Coaching & Mentoring, Creative Problem Solving, Critical Thinking, Developing Emotional Intelligence, Diversity Equity & Inclusion, Improving Mindfulness, Interpersonal Skills, Servant Leadership, Talent Management, Trust Building & Resilience

Course Outline

Coaching & Mentoring

Module One: Getting Started
Module Two: Defining Coaching and Mentoring
Module Three: Setting Goals
Module Four: Understanding the Reality
Module Five: Developing Options
Module Six: Wrapping it All Up
Module Seven: The Importance of Trust
Module Eight: Providing Feedback
Module Nine: Overcoming Roadblocks
Module Ten: Reaching the End
Module Eleven: How Mentoring Differs from Coaching
Module Twelve: Wrapping Up

Creative Problem Solving

Module One: Getting Started
Module Two: The Problem Solving Method
Module Three: Information Gathering
Module Four: Problem Definition
Module Five: Preparing for Brainstorming
Module Six: Generating Solutions (I)
Module Seven: Generating Solutions (II)
Module Eight: Analyzing Solutions
Module Nine: Selecting a Solution
Module Ten: Planning Your Next Steps
Module Eleven: Recording Lessons Learned
Module Twelve: Wrapping Up

Critical Thinking

Module One: Getting Started
Module Two: Components of Critical Thinking
Module Three: Non-Linear Thinking
Module Four: Logical Thinking
Module Five: Critical Thinkers (I)
Module Six: Critical Thinkers (II)
Module Seven: Evaluate Information
Module Eight: Benefits of Critical thinking
Module Nine: Changing Your Perspective
Module Ten: Problem Solving
Module Eleven: Putting It All Together
Module Twelve: Wrapping Up

Developing Emotional Intelligence

Module One: Getting Started
Module Two: Introduction to Emotional Intelligence
Module Three: The Components of EI
Module Four: Tools to Gain Control
Module Five: Verbal Communication Skills
Module Six: Nonverbal Communication Skills
Module Seven: Managing Relationships With Others
Module Eight: Overcoming Obstacles
Module Nine: Application to Business Practices
Module Ten: Benefits of Being Emotionally Aware
Module Eleven: Making an Impact
Module Twelve: Wrapping Up

Diversity, Equity & Inclusion

Module One: Getting Started
Module Two: Introduction to Diversity, Equity, and Inclusion
Module Three: Dimensions of Diversity (I)
Module Four: Dimensions of Diversity (II)
Module Five: Breaking Down Social Biases
Module Six: Addressing Microaggressions
Module Seven: Communication Strategies
Module Eight: Inclusive Leadership
Module Nine: Prioritizing DEI in the Workplace
Module Ten: Workplace Culture and Policies
Module Eleven: Encouraging Respect and Belonging
Module Twelve: Wrapping Up

Improving Mindfulness

Module One: Getting Started
Module Two: What is Mindfulness?
Module Three: Practicing Mindfulness
Module Four: Emotional IQ
Module Five: Cognitive Distortion I
Module Six: Cognitive Distortion II
Module Seven: Mindfulness Based Cognitive Therapy
Module Eight: Mindfulness and Gratitude
Module Nine: Cultivating High Performance Emotions
Module Ten: Mindfulness and Customer Service
Module Eleven: Mindfulness and Leadership
Module Twelve: Wrapping Up

Interpersonal Skills

Module One: Getting Started
Module Two: Verbal Communication Skills
Module Three: Non-Verbal Communication Skills
Module Four: Making Small Talk and Moving Beyond
Module Five: Moving the Conversation Along
Module Six: Remembering Names
Module Seven: Influencing Skills
Module Eight: Bringing People to Your Side
Module Nine: Sharing Your Opinion
Module Ten: Negotiation Basics
Module Eleven: Making An Impact
Module Twelve: Wrapping Up

Servant Leadership

Module One: Getting Started
Module Two: What Is Servant Leadership?
Module Three: Leadership Practices
Module Four: Share the Power
Module Five: Characteristics of a Servant Leader
Module Six: Barriers to Servant Leadership
Module Seven: Building a Team Community
Module Eight: Be a Motivator
Module Nine: Be a Mentor
Module Ten: Training Future Leaders
Module Eleven: Self-Reflection
Module Twelve: Wrapping Up

Talent Management

Module One: Getting Started
Module Two: Defining Talent
Module Three: Understanding Talent Management
Module Four: Performance Management
Module Five: Talent Reviews
Module Six: Succession & Career Planning
Module Seven: Engagement
Module Eight: Competency Assessments
Module Nine: Coaching, Training & Development
Module Ten: Do's and Don'ts
Module Eleven: Employee Retention
Module Twelve: Wrapping Up

Trust Building & Resilience

Module One: Getting Started
Module Two: Empower Staff
Module Three: Transparent Communication
Module Four: Keep Promises
Module Five: Personality Types
Module Six: Respect
Module Seven: Stress Management
Module Eight: Develop Positive Relationships
Module Nine: Overcoming Adversities
Module Ten: Change Acceptance/ Management
Module Eleven: Stay Motivated
Module Twelve: Wrapping Up

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Top 10 Sales Secrets [eBook]