{"product_id":"customer-experience-bootcamp","title":"Customer Experience Bootcamp","description":"\u003cdiv\u003e\u003cb\u003eCustomer Experience Bootcamp\u003c\/b\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cb\u003eModule 1: Know the Customer\u003c\/b\u003e\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eCustomer Service\u003c\/li\u003e\n\u003cli\u003eDeveloping Emotional Intelligence\u003c\/li\u003e\n\u003cli\u003eCommunication Strategies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv\u003e\u003cb\u003eModule 2: Create Exceptional Experiences\u003c\/b\u003e\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eHandling a Difficult Customer\u003c\/li\u003e\n\u003cli\u003eConflict Resolution\u003c\/li\u003e\n\u003cli\u003eCritical Thinking\u003c\/li\u003e\n\u003cli\u003eCreative Problem Solving\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv\u003e\u003cb\u003eModule 3: Build Customer Loyalty\u003c\/b\u003e\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cdiv role=\"presentation\"\u003eTeamwork \u0026amp; Team Building\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli\u003eBuilding Confidence and Assertiveness\u003c\/li\u003e\n\u003cli\u003eTrust Building and Resilience Development\u003c\/li\u003e\n\u003cli\u003eCoaching and Mentoring\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv\u003e\u003cb\u003eModule 4: Build a Customer-Centric Culture\u003c\/b\u003e\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eLeadership and Influence\u003c\/li\u003e\n\u003cli\u003e\n\u003cdiv role=\"presentation\"\u003eNegotiation Skills\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli\u003eChange Management\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"The Management Sherpa","offers":[{"title":"Self-Paced","offer_id":52065250476353,"sku":"customer_experience_bootcamp-1","price":1299.0,"currency_code":"USD","in_stock":true},{"title":"Self-Paced + Virtual Team Training","offer_id":52065250509121,"sku":"customer_experience_bootcamp-2","price":2499.0,"currency_code":"USD","in_stock":true},{"title":"Executive Coaching","offer_id":52065250541889,"sku":"customer_experience_bootcamp-3","price":3699.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0678\/7792\/9281\/files\/CustomerExperienceHero_rev.png?v=1785955302","url":"https:\/\/the-management-sherpa.com\/products\/customer-experience-bootcamp","provider":"The Management Sherpa","version":"1.0","type":"link"}