The Management Sherpa

Coaching & Mentoring

Coaching & Mentoring

Regular price $141.00 CAD
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About this Course

The Coaching and Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Course Outline

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Defining Coaching and Mentoring

  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model

Module Three: Setting Goals

  • Goals in the context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals

Module Four: Understanding the Reality

  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past

Module Five: Developing Options

  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan

Module Six: Wrapping it All Up

  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated

Module Seven: The Importance of Trust

  • What is Trust?
  • Trust and Coaching
  • Building Trust

Module Eight: Providing Feedback

  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development

Module Nine: Overcoming Roadblocks

  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress

Module Ten: Reaching the End

  • How to Know When You've Achieved Success
  • Transitioning the Coachee
  • Wrapping it All Up

Module Eleven: How Mentoring Differs from Coaching

  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations