The Management Sherpa

Lean Process & Six Sigma

Lean Process & Six Sigma

Regular price $141.00 CAD
Regular price $141.00 CAD Sale price $141.00 CAD
Sale Sold out
Shipping calculated at checkout.
View full details

About this Course

Our Lean Process and Six Sigma workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.

Course Outline

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Understanding Lean

  • About Six Sigma
  • About Lean
  • History behind Lean
  • Toyota Production Systems
  • The Toyota Precepts

Module Three: Liker's Toyota Way

  • Philosophy
  • Process
  • People and Partners
  • Problem Solving

Module Four: The TPS House

  • The Goals of TPS
  • The First Pillar: Just In Time (JIT)
  • The Second Pillar: Jidoka (Error-Free Production)
  • Kaizen (Continuous improvement)
  • The Foundation of the House

Module Five: The Five Principles of Lean Business

  • Value
  • Value Stream
  • Flow
  • Pull
  • Seek Perfection

Module Six: The First Improvement Concept (Value)

  • Basic Characteristics
  • Satisfiers
  • Delighters
  • Applying the Kano Model

Module Seven: The Second Improvement Concept (Waste)

  • Muda
  • Mura
  • Muri
  • The New Wastes

Module Eight: The Third Improvement Concept (Variation)

  • Common Cause
  • Special Cause
  • Tampering
  • Structural

Module Nine: The Fourth Improvement Concept (Complexity)

  • What is complexity?
  • What causes complexity?
  • How to Simplify?

Module Ten: The Fifth Improvement Concept (Continuous improvement)

  • The PDSA Cycle (Plan, Do, Study, Act)
  • The DMAIC Method

Module Eleven: The Improvement Toolkit

  • Gemba
  • Genchi Genbutsu
  • Womack's Principle
  • Kaizen
  • A Roadmap for implementation

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations