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The Management Sherpa

Trust Building & Resilience [New]

Trust Building & Resilience [New]

$144.00 CAD
$144.00 CAD $144.00 CAD
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365-Day Course Access: Your purchase includes access to this course for 365 days from the date it is assigned to you.
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About this Course

With our Trust Building and Resiliency workshop, participants will be given the skills that will promote honesty and build trust throughout your organization. Having resilient employees is crucial in creating an environment that is a safe place for everyone to work. Remember you gain trust by giving trust!

Course Outline

Module One: Getting Started

  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Pre-Assignment

Module Two: Empower Staff

  • Set Expectations
  • Accept Input
  • Delegate
  • Supply Resources
  • Case Study
  • Review Questions

Module Three: Transparent Communication

  • Verbal
  • Non-Verbal
  • Honest Feedback
  • No Gossip
  • Case Study
  • Review Questions

Module Four: Keep Promises

  • Be Organized
  • Stay Motivated
  • Don’t Overcommit and Under Deliver
  • Keep Track
  • Case Study
  • Review Questions

Module Five: Personality Types

  • The Leader
  • The Analytical
  • The Amiable
  • The Expressive
  • Case Study
  • Review Questions

Module Six: Respect

  • Position
  • Opinion
  • Time
  • Strengths/Weaknesses
  • Case Study
  • Review Questions

Module Seven: Stress Management

  • Exercise
  • Balanced Diet
  • Sleep
  • Work Under Pressure
  • Case Study
  • Review Questions

Module Eight: Develop Positive Relationships

  • Get-to-Know Colleagues
  • Manage Boundaries
  • Collaborate with Others
  • Show Appreciation
  • Case Study
  • Review Questions

Module Nine: Overcoming Adversities

  • Recognize Mistakes
  • Fix Mistakes
  • Evaluate Your Improvements
  • Avoid Same Mistakes in Future
  • Case Study
  • Review Questions

Module Ten: Change Acceptance/ Management

  • Keep End Goal in Mind
  • Be Optimistic
  • Like-Minded People
  • Reward Yourself
  • Case Study
  • Review Question

Module Eleven: Stay Motivated

  • Why is it Important?
  • Cognitive
  • Emotional
  • Compassionate
  • Case Study
  • Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Customer Reviews

Based on 6 reviews
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S
Scott K.
Great Course!

Enjoyed the modules. Gained outside perspective on the topics covered.

J
Jenn A
Worth the Investment

Overall, I just really liked this course and felt it was invaluable. This was very worth it and very valuable.

N
Neal B.
Critical Self-Leadership Skills

Nearly all of the tools shared were new to me. Having a week now to digest everything, I feel like I am seeing or at least envisioning ways that each of them can be applied.

G
George N.

I really enjoyed the training and took a lot away from it!

D
Dylan E.
Good

I better understand the importance of resiliency, flexibility, and adaptability.

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