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The Management Sherpa

Virtual Team Building & Management

Virtual Team Building & Management

$141.00 CAD
$141.00 CAD $141.00 CAD
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About this Course

With a virtual team, you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give participants the knowledge to work with these challenges and succeed in a growing global workforce.

Course Outline

Module One: Getting Started

  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Pre-Assignment
  • Action Plans and Evaluations

Module Two: Setting Up Your Virtual Team (I)

  • Choose Self-Motivated People with Initiative
  • Face to Face Meeting At First
  • Diversity Will Add Value
  • Experienced with Technology
  • Case Study
  • Module Two: Review Questions

Module Three: Setting Up Your Virtual Team (II)

  • Personality Can Count as Much as Skills
  • Rules of Engagement
  • Setting up Ground Rules
  • Icebreakers and Introductions
  • Case Study
  • Module Three: Review Questions

Module Four: Virtual Team Meetings

  • Scheduling Will Always be an Issue
  • Have a Clear Objective and Agenda
  • Solicit Additional Topics in Advance
  • Discourage Just Being Status Reports
  • Case Study
  • Module Four: Review Questions

Module Five: Communication (I)

  • Early and Often
  • Rules of Responsiveness
  • Face to Face When Possible
  • Choose the Best Tool
  • Case Study
  • Module Five: Review Questions

Module Six: Communication (II)

  • Be Honest and Clear
  • Stay in Constant Contact
  • Don't Make Assumptions
  • Setup Email Protocols
  • Case Study
  • Module Six: Review Questions

Module Seven: Building Trust

  • Trust Your Team and They Will Trust You
  • Be Aware of "Us vs. Them" Territorial Issues
  • Share Best Practices
  • Create a Sense of Ownership
  • Case Study
  • Module Seven: Review Questions

Module Eight: Cultural Issues

  • Respect and Embrace Differences
  • Be Aware of Different Work Styles
  • Know Your Team Members Cultural Background
  • Dealing With Stereotypes
  • Case Study
  • Module Eight: Review Questions

Module Nine: To Succeed With a Virtual Team

  • Set Clear Goals
  • Create a SOP's
  • Build a Team Culture
  • Provide Timely Feedback
  • Case Study
  • Module Nine: Review Questions

Module Ten: Dealing With Poor Team Players

  • Manage Their Results, Not Their Activities
  • Be Proactive Not of Reactive
  • Check in Often
  • Remove Them
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Choosing the Right Tools

  • Communication Software
  • Collaboration and Sharing Tools
  • Project Management Software
  • Use Whatever Works for You and Your Team
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Customer Reviews

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L
Leon Miller
Diverse Intenational Teams

Instead of having a localized office, our company's employees work from home in online teams. We've had issues in the past with a lack of communication and cohesion, but with our employees spread all over North America, having a traditional office space isn't an option. Instead, we chose to look for materials to help solve the problem. We decided to give this course a try, and less than a month later, we've had a 20% increase in overall productivity. This is some remarkable training material!

K
Kelly Reid
Great Courseware!

I recently gave a training seminar using these training materials, and it went great.