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The Management Sherpa

Administrative Assistant Basics [7 Course Bundle]

Administrative Assistant Basics [7 Course Bundle]

Regular price $850.00 CAD
Regular price $496.00 CAD Sale price $850.00 CAD
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About this Bundle

Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. To be effective, administrative assistants must use their resources efficiently, manage their time wisely, communicate effectively and collaborate with others skillfully.

Seven (7) courses in total, twelve (12) modules per course. Courses included:

Administrative Office Procedures, Administrative Support, Archiving & Records Management, Event Planning, Executive & Personal Assistant, Meeting Management, Organizational Skills

Course Outline

Administrative Office Procedures

  • Module One: Getting Started
  • Module Two: Why Your Office Needs Administrative Procedures
  • Module Three: Gathering the Right Tools
  • Module Four: Identifying Procedures to Include
  • Module Five: Top Five Procedures to Record
  • Module Six: What to Include in Your Binder (I)
  • Module Seven: What to Include in Your Binder (II)
  • Module Eight: Organizing Your Binder
  • Module Nine: What Not to Include in the Procedure Guide
  • Module Ten: Share Office Procedure Guide
  • Module Eleven: Successfully Executing the Guide
  • Module Twelve: Wrapping Up

Administrative Support

  • Module One: Getting Started
  • Module Two: Getting Organized, Part One
  • Module Three: Getting Organized, Part Two
  • Module Four: Managing Time
  • Module Five: Getting It All Done On Time
  • Module Six: Special Tasks
  • Module Seven: Verbal Communication Skills
  • Module Eight: Non-Verbal Communication Skills
  • Module Nine: Empowering Yourself
  • Module Ten: The Team of Two
  • Module Eleven: Taking Care of Yourself
  • Module Twelve: Wrapping Up

Archiving & Records Management

  • Module One: Getting Started
  • Module Two: Understanding Records
  • Module Three: Management of Records
  • Module Four: Context (I)
  • Module Five: Context (II)
  • Module Six: Classification
  • Module Seven: Paper-Based Systems
  • Module Eight: Electronic Records
  • Module Nine: Hybrid Systems
  • Module Ten: Appraisals & Systems
  • Module Eleven: Record Maintenance
  • Module Twelve: Wrapping Up

Event Planning

  • Module One: Getting Started
  • Module Two: Types of Events
  • Module Three: Brainstorming
  • Module Four: Types of Entertainment
  • Module Five: Support Staff
  • Module Six: Technical Staff
  • Module Seven: Vendors
  • Module Eight: Finalize the Plan
  • Module Nine: Administrative Tasks
  • Module Ten: Get Organized
  • Module Eleven: Post Event Activities
  • Module Twelve: Wrapping Up

Executive & Personal Assistant

  • Module One: Getting Started
  • Module Two: Working with Your Manager
  • Module Three: Administrative Soft Skills
  • Module Four: Effective Time Management
  • Module Five: Meeting Management
  • Module Six: Tools of the Trade (I)
  • Module Seven: Tools of the Trade (II)
  • Module Eight: Being an Effective Gatekeeper
  • Module Nine: Organizational Skills
  • Module Ten: Confidentiality Guidelines
  • Module Eleven: Special Tasks
  • Module Twelve: Wrapping Up

Meeting Management

  • Module One: Getting Started
  • Module Two: Planning and Preparing (I)
  • Module Three: Planning and Preparing (II)
  • Module Four: Setting up the Meeting Space
  • Module Five: Electronic Options
  • Module Six: Meeting Roles and Responsibilities
  • Module Seven: Chairing a Meeting (I)
  • Module Eight: Chairing a Meeting (II)
  • Module Nine: Dealing with Disruptions
  • Module Ten: Taking Minutes
  • Module Eleven: Making the Most of Your Meeting
  • Module Twelve: Wrapping Up

Organizational Skills

  • Module One: Getting Started
  • Module Two: Remove the Clutter
  • Module Three: Prioritize
  • Module Four: Scheduling Your Time
  • Module Five: To Do Lists
  • Module Six: Paper and Paperless Storage
  • Module Seven: Organization Your Work Area
  • Module Eight: Tools to Fight Procrastination
  • Module Nine: Organizing your Inbox
  • Module Ten: Avoid the Causes of Disorganization
  • Module Eleven: Discipline is the Key to Stay Organized
  • Module Twelve: Wrapping Up