Building Collaborative Relationships [7 Course Bundle]
Building Collaborative Relationships [7 Course Bundle]
About this Bundle
Building partnerships and working collaboratively with others to meet shared objectives is the foundation of business and teamwork. Collaboration is grounded in gaining the trust and support of others and working cooperatively together. Besides gaining trust, communication skills, interpersonal savvy, valuing differences, and managing conflict are critical competencies to develop for building collaborative relationships.
Seven (7) courses in total, twelve (12) modules per course. Courses included:
Communication Strategies, Conflict Resolution, Delivering Constructive Criticism, Interpersonal Skills, Networking Within the Company, Networking Outside the Company, Sensititivity Training
Course Outline
Communication Strategies
- Module One: Getting Started
- Module Two: The Big Picture
- Module Three: Understanding Communication Barriers
- Module Four: Paraverbal Communication Skills
- Module Five: Non-Verbal Communication
- Module Six: Speaking Like a STAR
- Module Seven: Listening Skills
- Module Eight: Asking Good Questions
- Module Nine: Appreciative Inquiry
- Module Ten: Mastering the Art of Conversation
- Module Eleven: Advanced Communication Skills
- Module Twelve: Wrapping Up
Conflict Resolution
- Module One: Getting Started
- Module Two: The Big Picture
- Module Three: Understanding Communication Barriers
- Module Four: Paraverbal Communication Skills
- Module Five: Non-Verbal Communication
- Module Six: Speaking Like a STAR
- Module Seven: Listening Skills
- Module Eight: Asking Good Questions
- Module Nine: Appreciative Inquiry
- Module Ten: Mastering the Art of Conversation
- Module Eleven: Advanced Communication Skills
- Module Twelve: Wrapping Up
Delivering Constructive Criticism
- Module One: Getting Started
- Module Two: When Should Feedback Occur?
- Module Three: Preparing and Planning
- Module Four: Choosing a Time and Place
- Module Five: During the Session (I)
- Module Six: During the Session (II)
- Module Seven: Setting Goals
- Module Eight: Diffusing Anger or Negative Emotions
- Module Nine: What Not to Do
- Module Ten: After the Session (I)
- Module Eleven: After the Session (II)
- Module Twelve: Wrapping Up
Interpersonal Skills
- Module One: Getting Started
- Module Two: Verbal Communication Skills
- Module Three: Non-Verbal Communication Skills
- Module Four: Making Small Talk and Moving Beyond
- Module Five: Moving the Conversation Along
- Module Six: Remembering Names
- Module Seven: Influencing Skills
- Module Eight: Bringing People to Your Side
- Module Nine: Sharing Your Opinion
- Module Ten: Negotiation Basics
- Module Eleven: Making An Impact
- Module Twelve: Wrapping Up
Networking Within the Company
- Module One: Getting Started
- Module Two: The Benefits of Networking at Work
- Module Three: Networking Obstacles
- Module Four: Networking Principles
- Module Five: How to Build Networks
- Module Six: Recognize Networking Opportunities
- Module Seven: Common Networking Mistakes
- Module Eight: Develop Interpersonal Relationships
- Module Nine: Online Networking Tools
- Module Ten: Time Management
- Module Eleven: Maintaining Relationships Over Time
- Module Twelve: Wrapping Up
Networking Outside the Company
- Module One: Getting Started
- Module Two: The Benefits of Networking Outside of Work
- Module Three: Networking Obstacles
- Module Four: Networking Principles
- Module Five: Why Network
- Module Six: How to Build Networks
- Module Seven: Online Networking Tools
- Module Eight: Develop Interpersonal Relationships
- Module Nine: Common Networking Mistakes
- Module Ten: Time Management
- Module Eleven: Manage Personal and Professional Network
- Module Twelve: Wrapping Up
Sensitivity Training
- Module One: Getting Started
- Module Two: Introduction to Sensitivity Training
- Module Three: Benefits
- Module Four: Stereotypes
- Module Five: Discrimination
- Module Six: Sex and Gender Stereotypes
- Module Seven: Age
- Module Eight: Disabilities
- Module Nine: Religion
- Module Ten: Handling Complaints (I)
- Module Eleven: Handling Complaints (II)
- Module Twelve: Wrapping Up