The Management Sherpa

Communication [7 Course Bundle]

Name: Communication [7 Course Bundle]
Brand: The Management Sherpa
SKU: communication
Price: 850.0 CAD
Availability: InStock

$850.00 CAD

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About this Bundle

Communicating effectively is about developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. It’s about being effective in a variety of communication settings: one-to-one, small and large groups, or among diverse styles and position levels. It’s about actively listening to others and adjusting to fit the audience and the message. It’s about providing timely, accurate and helpful information.

Seven (7) courses in total, twelve (12) modules per course. Courses included:

Body Language Basics, Communication Strategies, Facilitation Skills, Presentation Skills, Public Speaking, Sensitivity Training, Unconscious Bias

Course Outline

Body Language Basics

Module One: Getting Started
Module Two: Communicating With Body language
Module Three: Reading Body Language
Module Four: Body Language Mistakes
Module Five: Gender Differences
Module Six: Non-Verbal Communication
Module Seven: Facial Expressions
Module Eight: Body Language in Business
Module Nine: Lying and Body Language
Module Ten: Improve Your Body Language
Module Eleven: Matching Your Words to Your Movement
Module Twelve: Wrapping Up

Communication Strategies

Module One: Getting Started
Module Two: The Big Picture
Module Three: Understanding Communication Barriers
Module Four: Paraverbal Communication Skills
Module Five: Non-Verbal Communication
Module Six: Speaking Like a STAR
Module Seven: Listening Skills
Module Eight: Asking Good Questions
Module Nine: Appreciative Inquiry
Module Ten: Mastering the Art of Conversation
Module Eleven: Advanced Communication Skills
Module Twelve: Wrapping Up

Facilitation Skills

Module One: Getting Started
Module Two: Understanding Facilitation
Module Three: Process vs. Content
Module Four: Laying the Groundwork
Module Five: Tuckman and Jensen's Model of Team Development
Module Six: Building Consensus
Module Seven: Reaching a Decision Point
Module Eight: Dealing with Difficult People
Module Nine: Addressing Group Dysfunction
Module Ten: About Intervention
Module Eleven: Intervention Techniques
Module Twelve: Wrapping Up

Presentation Skills

Module One: Getting Started
Module Two: Creating the Program
Module Three: Choosing Your Delivery Methods
Module Four: Verbal Communication Skills
Module Five: Non-Verbal Communication Skills
Module Six: Overcoming Nervousness
Module Seven: Creating Fantastic Flip Charts
Module Eight: Creating Compelling PowerPoint Presentations
Module Nine: Wow ‘Em with the Whiteboard
Module Ten: Vibrant Videos and Amazing Audio
Module Eleven: Pumping it Up a Notch
Module Twelve: Wrapping Up

Public Speaking

Module One: Getting Started
Module Two: Identifying Your Audience
Module Three: Creating a Basic Outline
Module Four: Organizing the Program
Module Five: Fleshing It Out
Module Six: Putting It All Together
Module Seven: Being Prepared
Module Eight: Overcoming Nervousness
Module Nine: Delivering Your Speech (I)
Module Ten: Delivering Your Speech (II)
Module Eleven: Questions and Answers
Module Twelve: Wrapping Up

Sensitivity Training

Module One: Getting Started
Module Two: Introduction to Sensitivity Training
Module Three: Benefits
Module Four: Stereotypes
Module Five: Discrimination
Module Six: Sex and Gender Stereotypes
Module Seven: Age
Module Eight: Disabilities
Module Nine: Religion
Module Ten: Handling Complaints (I)
Module Eleven: Handling Complaints (II)
Module Twelve: Wrapping Up

Unconscious Bias

Module One: Getting Started
Module Two: What is Unconscious Bias?
Module Three: Types of Unconscious Bias (I)
Module Four: Types of Unconscious Bias (II)
Module Five: Types of Unconscious Bias (III)
Module Six: Effects on Company
Module Seven: Mitigating Unconscious Bias
Module Eight: Training
Module Nine: Promote Inclusion
Module Ten: Benefits
Module Eleven: Handling Complaints
Module Twelve: Wrapping Up

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Communication [7 Course Bundle]