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The Management Sherpa

Assertiveness & Self-Confidence [eBook]

Assertiveness & Self-Confidence [eBook]

$7.00 CAD
$14.00 CAD $7.00 CAD
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Strengthening our self-confidence is a powerful step in shaping our lives and creating future success. The ability to be confident and assertive are crucial skills for personal development, displaying authority in business, and promoting equality throughout interactions. Essentially, these skills have a significant influence on building a happy life. Through effective communication, visualization, and resiliency, we can learn to be confident and project an image of confidence to others. When stressful or difficult situations arise, we have the ability to control our own responses and how we choose to move forward.

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About this Course

The Assertiveness and Self-Confidence course will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives.

Course Outline

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: What Does Self-Confidence Mean To You?

  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four Styles

Module Three: Obstacles to Our Goals

  • Types of Negative Thinking
  • Case Study
  • Personal Application

Module Four: Communication Skills

  • Listening and Hearing: They Aren't the Same Thing
  • Asking Questions
  • Body Language

Module Five: The Importance of Goal Setting

  • Why Goal Setting is Important
  • Setting SMART Goals
  • Our Challenge to You

Module Six: Feeling the Part

  • Identifying Your Worth
  • Creating Positive Self-Talk
  • Identifying and Addressing Strengths and Weaknesses

Module Seven: Looking the Part

  • The Importance of Appearance
  • The Role of Body Language
  • First Impressions Count!

Module Eight: Sounding the Part

  • It's How You Say It
  • Sounding Confident
  • Using 'I' Messages

Module Nine: Powerful Presentations

  • What to Do When You're on the Spot
  • Using STAR To Make Your Case

Module Ten: Coping Techniques

  • Building Rapport
  • Expressing Disagreement
  • Coming to Consensus

Module Eleven: Dealing with Difficult Behavior

  • Dealing with Difficult Situations
  • Key Tactics

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

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