The Management Sherpa
Generation Gaps
Generation Gaps
Regular price
$141.00 CAD
Regular price
$141.00 CAD
Sale price
$141.00 CAD
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About this Course
The Generation Gaps workshop will help participants understand the various generations present at work. Both young and older workers will have ideas and suggestions to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.
Course Outline
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: History
- What Generations Exist in the Workplace
- What Defines a Generation?
- What This Means In Our Workplace?
Module Three: Traditionalist
- Their Background
- Their Characters
- Their Working Style
Module Four: Baby Boomers
- Their Background
- Their Characters
- Their Working Style
Module Five: Generation X's
- Their Background
- Their Characters
- Their Working Style
Module Six: Generation Y's (Millennial)
- Their Background
- Their Characters
- Their Working Style
Module Seven: Differentiations Between Generations
- Background
- Attitude
- Working Style
- Life Experience
Module Eight: Finding Common Ground
- Adopting A Communication Style
- Creating An Affinity Group
- Sharing Knowledge
Module Nine: Conflict Management (I)
- Younger Bosses Managing Older Workers
- Avoid Turnover with a Retention Plan
- Breaking Down the Stereotypes
Module Ten: Conflict Management (II)
- Embrace The Hot Zone
- Treat Each Other As A Peer
- Create a Succession Plan
Module Eleven: The Power of 4
- Benefits of Generation Gaps
- How to Learn From Each Other
- Embracing the Unfamiliar
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations