The Management Sherpa

Workplace Etiquette [7 Course Bundle]

Name: Workplace Etiquette [7 Course Bundle]
Brand: The Management Sherpa
SKU: workplace_etiquette
Price: 850.0 CAD
Availability: InStock

$850.00 CAD

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About this Bundle

While workplaces may have changed, workplace etiquette and expected behaviors for civility, compassion and empathy have not. In general, workplace etiquette is based on respect for others. It’s about treating others kindly, politely and in valuing and respecting differences. It is part of social intelligence and is often grounded in organizational core values.

Seven (7) courses in total, twelve (12) modules per course. Courses included:

Business Ethics, Business Etiquette, Civility in the Workplace, Conflict Resolution, Developing Corporate Behavior, Self-Leadership, Respect in the Workplace

Course Outline

Business Ethics

Module One: Getting Started
Module Two: What is Ethics
Module Three: Implementing Ethics in the Workplace
Module Four: Employer/Employee Rights
Module Five: Business and Social Responsibilities
Module Six: Ethical Decisions
Module Seven: Whistle Blowing
Module Eight: Managerial Ethics
Module Nine: Unethical Behavior
Module Ten: Ethics in Business (I)
Module Eleven: Ethics in Business (II)
Module Twelve: Wrapping Up

Business Etiquette

Module One: Getting Started
Module Two: Understanding Etiquette
Module Three: Networking for Success
Module Four: The Meet and Greet
Module Five: The Dining in Style
Module Six: Eating Out
Module Seven: Business Email Etiquette
Module Eight: Telephone Etiquette
Module Nine: The Written Letter
Module Ten: Dressing for Success
Module Eleven: International Etiquette
Module Twelve: Wrapping Up

Civility in the Workplace

Module One: Getting Started
Module Two: Introduction
Module Three: Effective Work Etiquette
Module Four: Costs and Rewards
Module Five: Conflict Resolution
Module Six: Getting to the Cause
Module Seven: Communication
Module Eight: Negotiation
Module Nine: Indentifying Your Need
Module Ten: Writing a Civility Policy
Module Eleven: Implementing the Policy
Module Twelve: Wrapping Up

Conflict Resolution

Module One: Getting Started
Module Two: An Introduction to Conflict Resolution
Module Three: The Thomas-Kilmann Instrument
Module Four: Creating an Effective Atmosphere
Module Five: Creating Mutual Understanding
Module Six: Focusing on Individual Needs
Module Seven: Getting to the Root Cause
Module Eight: Generating Options
Module Nine: Building a Solution
Module Ten: the Short Version of the Process
Module Eleven: Additional Tools
Module Twelve: Wrapping Up

Developing Corporate Behavior

Module One: Getting Started
Module Two: The Science of Behavior
Module Three: Benefits of Corporate Behavior
Module Four: Most Common Categories of Corporate Behavior
Module Five: Managerial Structure
Module Six: Company Values and Ethics
Module Seven: Employee Accountability
Module Eight: Workplace Incidents
Module Nine: Designing and Implementing
Module Ten: Corporate Team Behavior
Module Eleven: Auditing Corporate Behavior
Module Twelve: Wrapping Up

Self-Leadership

Module One: Getting Started
Module Two: What Is Self-Leadership?
Module Three: Motivators
Module Four: Behavior Focus (I)
Module Five: Behavior Focus (II)
Module Six: Natural Rewards
Module Seven: Constructive Thinking
Module Eight: Well-Being (I)
Module Nine: Well-Being (II)
Module Ten: Individuality
Module Eleven: Personal Application
Module Twelve: Wrapping Up

Respect in the Workplace

Module One: Getting Started
Module Two: What is Respect
Module Three: The Respectful Employee
Module Four: Disrespectful Behavior
Module Five: Managing Emotions
Module Six: Respectful Communication Approaches
Module Seven: The Inclusive Mindset
Module Eight: Employee Recognition
Module Nine: The R's of Respect
Module Ten: Building a Repsectful Workplace
Module Eleven: Benefits to the Business
Module Twelve: Wrapping Up

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Workplace Etiquette [7 Course Bundle]