The Management Sherpa

Creative Problem Solving

Creative Problem Solving

Regular price $29.99 USD
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About this Course

The Creative Problem-Solving workshop will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.

Course Outline

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: The Problem Solving Method

  • What is a Problem?
  • What is Creative Problem Solving?
  • What are the Steps in the Creative Solving Process?

Module Three: Information Gathering

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods of Gathering Information

Module Four: Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining the Present State and the Desired State
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Module Five: Preparing for Brainstorming

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity

Module Six: Generating Solutions (I)

  • Brainstorming Basics
  • Brainwriting and Mind Mapping
  • Duncker Diagrams

Module Seven: Generating Solutions (II)

  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method

Module Eight: Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis

Module Nine: Selecting a Solution

  • Doing a Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems

Module Ten: Planning Your Next Steps

  • Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting

Module Eleven: Recording Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations