Skip to product information
1 of 1

The Management Sherpa

Communication [7 Course Bundle]

Communication [7 Course Bundle]

Regular price $209.99 USD
Regular price $349.00 USD Sale price $209.99 USD
Sale Sold out
Shipping calculated at checkout.
View full details

About this Bundle

Communicating effectively is about developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. It’s about being effective in a variety of communication settings: one-to-one, small and large groups, or among diverse styles and position levels. It’s about actively listening to others and adjusting to fit the audience and the message. It’s about providing timely, accurate and helpful information.

Seven (7) courses in total, twelve (12) modules per course. Courses included:

Body Language Basics, Communication Strategies, Facilitation Skills, Presentation Skills, Public Speaking, Sensitivity Training, Unconscious Bias

Course Outline

Body Language Basics

  • Module One: Getting Started
  • Module Two: Communicating With Body language
  • Module Three: Reading Body Language
  • Module Four: Body Language Mistakes
  • Module Five: Gender Differences
  • Module Six: Non-Verbal Communication
  • Module Seven: Facial Expressions
  • Module Eight: Body Language in Business
  • Module Nine: Lying and Body Language
  • Module Ten: Improve Your Body Language
  • Module Eleven: Matching Your Words to Your Movement
  • Module Twelve: Wrapping Up

Communication Strategies

  • Module One: Getting Started
  • Module Two: The Big Picture
  • Module Three: Understanding Communication Barriers
  • Module Four: Paraverbal Communication Skills
  • Module Five: Non-Verbal Communication
  • Module Six: Speaking Like a STAR
  • Module Seven: Listening Skills
  • Module Eight: Asking Good Questions
  • Module Nine: Appreciative Inquiry
  • Module Ten: Mastering the Art of Conversation
  • Module Eleven: Advanced Communication Skills
  • Module Twelve: Wrapping Up

Facilitation Skills

  • Module One: Getting Started
  • Module Two: Understanding Facilitation
  • Module Three: Process vs. Content
  • Module Four: Laying the Groundwork
  • Module Five: Tuckman and Jensen's Model of Team Development
  • Module Six: Building Consensus
  • Module Seven: Reaching a Decision Point
  • Module Eight: Dealing with Difficult People
  • Module Nine: Addressing Group Dysfunction
  • Module Ten: About Intervention
  • Module Eleven: Intervention Techniques
  • Module Twelve: Wrapping Up

Presentation Skills

  • Module One: Getting Started
  • Module Two: Creating the Program
  • Module Three: Choosing Your Delivery Methods
  • Module Four: Verbal Communication Skills
  • Module Five: Non-Verbal Communication Skills
  • Module Six: Overcoming Nervousness
  • Module Seven: Creating Fantastic Flip Charts
  • Module Eight: Creating Compelling PowerPoint Presentations
  • Module Nine: Wow ‘Em with the Whiteboard
  • Module Ten: Vibrant Videos and Amazing Audio
  • Module Eleven: Pumping it Up a Notch
  • Module Twelve: Wrapping Up

Public Speaking

  • Module One: Getting Started
  • Module Two: Identifying Your Audience
  • Module Three: Creating a Basic Outline
  • Module Four: Organizing the Program
  • Module Five: Fleshing It Out
  • Module Six: Putting It All Together
  • Module Seven: Being Prepared
  • Module Eight: Overcoming Nervousness
  • Module Nine: Delivering Your Speech (I)
  • Module Ten: Delivering Your Speech (II)
  • Module Eleven: Questions and Answers
  • Module Twelve: Wrapping Up

Sensitivity Training

  • Module One: Getting Started
  • Module Two: Introduction to Sensitivity Training
  • Module Three: Benefits
  • Module Four: Stereotypes
  • Module Five: Discrimination
  • Module Six: Sex and Gender Stereotypes
  • Module Seven: Age
  • Module Eight: Disabilities
  • Module Nine: Religion
  • Module Ten: Handling Complaints (I)
  • Module Eleven: Handling Complaints (II)
  • Module Twelve: Wrapping Up

Unconscious Bias

  • Module One: Getting Started
  • Module Two: What is Unconscious Bias?
  • Module Three: Types of Unconscious Bias (I)
  • Module Four: Types of Unconscious Bias (II)
  • Module Five: Types of Unconscious Bias (III)
  • Module Six: Effects on Company
  • Module Seven: Mitigating Unconscious Bias
  • Module Eight: Training
  • Module Nine: Promote Inclusion
  • Module Ten: Benefits
  • Module Eleven: Handling Complaints
  • Module Twelve: Wrapping Up