The Management Sherpa
Influencing People [7 Course Bundle]
Influencing People [7 Course Bundle]
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About this Bundle
Influencing and persuading is about using compelling arguments to gain the support and commitment of others. Skilled individuals’ position their views and arguments appropriately to win support and convince others to act. Its about negotiating skillfully in tough situations and winning concessions without damaging relationships and being successful in responding effectively to the reactions and positions of others.
Seven (7) courses in total, twelve (12) modules per course. Courses included:
Body Language Basics, Communication Strategies, Interpersonal Skills, Leadership & Influence, Negotiation Skills, Sensitivity Training, Unconscious Bias
Course Outline
Body Language
- Module One: Getting Started
- Module Two: Communicating With Body language
- Module Three: Reading Body Language
- Module Four: Body Language Mistakes
- Module Five: Gender Differences
- Module Six: Non-Verbal Communication
- Module Seven: Facial Expressions
- Module Eight: Body Language in Business
- Module Nine: Lying and Body Language
- Module Ten: Improve Your Body Language
- Module Eleven: Matching Your Words to Your Movement
- Module Twelve: Wrapping Up
Communication Strategies
- Module One: Getting Started
- Module Two: The Big Picture
- Module Three: Understanding Communication Barriers
- Module Four: Paraverbal Communication Skills
- Module Five: Non-Verbal Communication
- Module Six: Speaking Like a STAR
- Module Seven: Listening Skills
- Module Eight: Asking Good Questions
- Module Nine: Appreciative Inquiry
- Module Ten: Mastering the Art of Conversation
- Module Eleven: Advanced Communication Skills
- Module Twelve: Wrapping Up
Interpersonal Skills
- Module One: Getting Started
- Module Two: Verbal Communication Skills
- Module Three: Non-Verbal Communication Skills
- Module Four: Making Small Talk and Moving Beyond
- Module Five: Moving the Conversation Along
- Module Six: Remembering Names
- Module Seven: Influencing Skills
- Module Eight: Bringing People to Your Side
- Module Nine: Sharing Your Opinion
- Module Ten: Negotiation Basics
- Module Eleven: Making An Impact
- Module Twelve: Wrapping Up
Leadership & Influence
- Module One: Getting Started
- Module Two: The Evolution of Leadership
- Module Three: Situational Leadership
- Module Four: A Personal Inventory
- Module Five: Modeling the Way
- Module Six: Inspiring a Shared Vision
- Module Seven: Challenging the Process
- Module Eight: Enabling Others to Act
- Module Nine: Encouraging the Heart
- Module Ten: Basic Influencing Skills
- Module Eleven: Setting Goals
- Module Twelve: Wrapping Up
Negotiation Skills
- Module One: Getting Started
- Module Two: Understanding Negotiation
- Module Three: Getting Prepared
- Module Four: Laying the Groundwork
- Module Five: Phase One — Exchanging Information
- Module Six: Phase Two — Bargaining
- Module Seven: About Mutual Gain
- Module Eight: Phase Three — Closing
- Module Nine: Dealing with Difficult Issues
- Module Ten: Negotiating Outside the Boardroom
- Module Eleven: Negotiating on Behalf of Someone Else
- Module Twelve: Wrapping Up
Sensitivity Training
- Module One: Getting Started
- Module Two: Introduction to Sensitivity Training
- Module Three: Benefits
- Module Four: Stereotypes
- Module Five: Discrimination
- Module Six: Sex and Gender Stereotypes
- Module Seven: Age
- Module Eight: Disabilities
- Module Nine: Religion
- Module Ten: Handling Complaints (I)
- Module Eleven: Handling Complaints (II)
- Module Twelve: Wrapping Up
Unconscious Bias
- Module One: Getting Started
- Module Two: What is Unconscious Bias?
- Module Three: Types of Unconscious Bias (I)
- Module Four: Types of Unconscious Bias (II)
- Module Five: Types of Unconscious Bias (III)
- Module Six: Effects on Company
- Module Seven: Mitigating Unconscious Bias
- Module Eight: Training
- Module Nine: Promote Inclusion
- Module Ten: Benefits
- Module Eleven: Handling Complaints
- Module Twelve: Wrapping Up