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The Management Sherpa

Workplace Etiquette [7 Course Bundle]

Workplace Etiquette [7 Course Bundle]

Regular price $499.00 USD
Regular price $349.00 USD Sale price $499.00 USD
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About this Bundle

While workplaces may have changed, workplace etiquette and expected behaviors for civility, compassion and empathy have not. In general, workplace etiquette is based on respect for others. It’s about treating others kindly, politely and in valuing and respecting differences. It is part of social intelligence and is often grounded in organizational core values.

Seven (7) courses in total, twelve (12) modules per course. Courses included:

Business Ethics, Business Etiquette, Civility in the Workplace, Conflict Resolution, Developing Corporate Behavior, Self-Leadership, Respect in the Workplace

Course Outline

Business Ethics

  • Module One: Getting Started
  • Module Two: What is Ethics
  • Module Three: Implementing Ethics in the Workplace
  • Module Four: Employer/Employee Rights
  • Module Five: Business and Social Responsibilities
  • Module Six: Ethical Decisions
  • Module Seven: Whistle Blowing
  • Module Eight: Managerial Ethics
  • Module Nine: Unethical Behavior
  • Module Ten: Ethics in Business (I)
  • Module Eleven: Ethics in Business (II)
  • Module Twelve: Wrapping Up

Business Etiquette

  • Module One: Getting Started
  • Module Two: Understanding Etiquette
  • Module Three: Networking for Success
  • Module Four: The Meet and Greet
  • Module Five: The Dining in Style
  • Module Six: Eating Out
  • Module Seven: Business Email Etiquette
  • Module Eight: Telephone Etiquette
  • Module Nine: The Written Letter
  • Module Ten: Dressing for Success
  • Module Eleven: International Etiquette
  • Module Twelve: Wrapping Up

Civility in the Workplace

  • Module One: Getting Started
  • Module Two: Introduction
  • Module Three: Effective Work Etiquette
  • Module Four: Costs and Rewards
  • Module Five: Conflict Resolution
  • Module Six: Getting to the Cause
  • Module Seven: Communication
  • Module Eight: Negotiation
  • Module Nine: Indentifying Your Need
  • Module Ten: Writing a Civility Policy
  • Module Eleven: Implementing the Policy
  • Module Twelve: Wrapping Up

Conflict Resolution

  • Module One: Getting Started
  • Module Two: An Introduction to Conflict Resolution
  • Module Three: The Thomas-Kilmann Instrument
  • Module Four: Creating an Effective Atmosphere
  • Module Five: Creating Mutual Understanding
  • Module Six: Focusing on Individual Needs
  • Module Seven: Getting to the Root Cause
  • Module Eight: Generating Options
  • Module Nine: Building a Solution
  • Module Ten: the Short Version of the Process
  • Module Eleven: Additional Tools
  • Module Twelve: Wrapping Up

Developing Corporate Behavior

  • Module One: Getting Started
  • Module Two: The Science of Behavior
  • Module Three: Benefits of Corporate Behavior
  • Module Four: Most Common Categories of Corporate Behavior
  • Module Five: Managerial Structure
  • Module Six: Company Values and Ethics
  • Module Seven: Employee Accountability
  • Module Eight: Workplace Incidents
  • Module Nine: Designing and Implementing
  • Module Ten: Corporate Team Behavior
  • Module Eleven: Auditing Corporate Behavior
  • Module Twelve: Wrapping Up


  • Module One: Getting Started
  • Module Two: What Is Self-Leadership?
  • Module Three: Motivators
  • Module Four: Behavior Focus (I)
  • Module Five: Behavior Focus (II)
  • Module Six: Natural Rewards
  • Module Seven: Constructive Thinking
  • Module Eight: Well-Being (I)
  • Module Nine: Well-Being (II)
  • Module Ten: Individuality
  • Module Eleven: Personal Application
  • Module Twelve: Wrapping Up

Respect in the Workplace

  • Module One: Getting Started
  • Module Two: What is Respect
  • Module Three: The Respectful Employee
  • Module Four: Disrespectful Behavior
  • Module Five: Managing Emotions
  • Module Six: Respectful Communication Approaches
  • Module Seven: The Inclusive Mindset
  • Module Eight: Employee Recognition
  • Module Nine: The R's of Respect
  • Module Ten: Building a Repsectful Workplace
  • Module Eleven: Benefits to the Business
  • Module Twelve: Wrapping Up